Privacy policy

Privacy Policy

Last updated: 14 September 2025

Nicole McGar t/as Nikki McGar Interiors Pty Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and are transparent about how we collect, use, disclose, and safeguard your information.

This Privacy Policy applies to our website (www.nikkimcgar.com.au) and to all related information, content, features, tools, products, services, and communications (the “Services”). Our store is powered by Shopify, which helps us provide these Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail regarding the collection, use, and disclosure of your personal information.

1. Personal Information We Collect

“Personal information” is information that identifies you or can reasonably be linked to you. We may collect and process the following:

  • Contact details: name, phone number, billing/shipping address, email.

  • Financial information: payment details (processed securely via Shopify or other payment providers).

  • Account information: usernames, passwords, preferences.

  • Transaction information: items viewed, purchased, returned, exchanged, or cancelled.

  • Communications: details you provide when contacting us.

  • Device and usage information: IP address, browser, device type, and how you interact with our site.

We collect personal information:

  • Directly from you when you place an order, book a service, or contact us.

  • Automatically via our website and cookies.

  • From third parties, including Shopify and service providers (e.g. payment processors, delivery partners).

2. How We Use Your Personal Information

We use your personal information to:

  • Provide and improve our Services: process payments, deliver orders, arrange shipping, manage bookings, update Programa, and handle returns/exchanges.

  • Tailor your experience: remember preferences and recommend products or services.

  • Marketing and advertising: send promotional emails/SMS (with your consent), show targeted ads, or share design updates and offers. You may unsubscribe at any time.

  • Security and fraud prevention: protect our site, detect and prevent fraud, and ensure safe transactions.

  • Communications and support: respond to enquiries, provide updates, and manage customer relationships.

  • Legal obligations: comply with applicable laws, regulations, and court orders.

3. Disclosure of Your Personal Information

We may disclose your personal information:

  • To Shopify, which hosts our store and processes data to provide Services.

  • To third-party service providers (payment processors, couriers, IT, analytics).

  • To business and marketing partners (e.g. targeted advertising providers).

  • If required by law, regulation, subpoena, or government request.

  • In connection with a sale, merger, or business transfer.

When we disclose personal information to third parties, we request that they follow this Privacy Policy.

4. Relationship with Shopify

Our store is hosted by Shopify Inc., which collects and processes personal information to provide and improve the Services. This may involve transferring data internationally, including outside of Australia.

Shopify may use aggregated data across multiple merchants (including us) to improve its platform. To learn more, visit the Shopify Privacy Policy.

5. Cookies and Analytics

We use cookies to:

  • Improve site performance and user experience.

  • Analyse traffic and visitor behaviour.

  • Deliver relevant advertising through third-party services (e.g. Google Ads).

You can disable cookies in your browser, but this may limit some functionality.

6. Security and Retention

We implement technical and organisational safeguards (encryption, access controls, secure storage) to protect your personal information. However, no transmission is 100% secure.

We retain personal information for as long as necessary to provide Services, comply with legal obligations, resolve disputes, or enforce contracts.

7. Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.

  • Correct inaccuracies in your information.

  • Delete your personal information, subject to legal/contractual limits.

  • Portability: request a copy or transfer of your information.

  • Opt out of marketing communications (via unsubscribe links).

We may need to verify your identity before processing your request.

8. Children’s Privacy

Our Services are not directed to children. We do not knowingly collect information from individuals under 16. If you believe we have collected such information, please contact us.

9. International Transfers

Your personal information may be transferred, stored, and processed outside Australia (including by Shopify in Canada, the US, and other jurisdictions). Where required, we use lawful mechanisms to protect your data.

10. Complaints

If you have concerns about how we handle your personal information, please contact us at hello@nikkimcgar.com. We will respond promptly. You may also contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied.

11. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on our website with a revised “Last updated” date.

12. Contact Us

If you have any questions, requests, or complaints about this Privacy Policy or our practices, please contact us at:

Nikki McGar Interiors Pty Ltd
Email: hello@nikkimcgar.com
Website: www.nikkimcgar.com